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Ecouta for HVAC

It’s 104° and their AC just quit. Who picks up?

In peak season you’re in an attic when the phone rings, and the next contractor on Google is one tap away. Ecouta answers on the first ring, sorts real emergencies from tune-ups, and books the job while you’re still on the ladder.

Or call it yourself: (620) 628-2378 — a real AI answers.

01 Example call

Here’s what your customer hears.

Homeowner → Ecouta Tuesday · 9:41 PM · July

    Dramatized example: Ecouta’s side uses the same AI voice as our live demo line; the caller is an AI voice. Your prices, rules and dispatch steps are set by you.

    02 The math

    What are missed calls costing you?

    Walking to a competitor $0 per month · $0 a year

    An estimate — drag the sliders to match your business.

    03 What it handles

    The calls that come in while you’re on a job.

    01

    No-cool & no-heat triage

    Asks what your dispatcher would — is the outdoor unit running, is anyone vulnerable at home — and flags the real emergencies.

    02

    Tune-ups & maintenance plans

    Books spring and fall tune-ups into open slots, and fields plan members’ “is it time?” calls.

    03

    Replacement estimates

    Gets the system’s age, the home’s size and the problem, then books an in-home estimate.

    04

    After-hours on-call

    Follows your rules: page the tech, quote the after-hours rate, or book first thing in the morning.

    05

    Warranty & billing questions

    Answers the questions you’ve approved and hands you the rest with the full context.

    06

    Thermostat & filter quick fixes

    Walks callers through the fixes you’re happy for it to suggest — so a dead thermostat battery isn’t a truck roll.

    04 Setup

    Live on your line in an afternoon.

    1. 1

      Forward your number

      Keep the number your customers already have. Calls ring through to Ecouta when you can’t pick up — or every time, if you’d rather.

    2. 2

      Tell it how you run

      Services, prices, service area, hours, what counts as an emergency, and who’s on call. It answers the way you would.

    3. 3

      It answers, books, and texts you

      Every call ends with the job on your calendar or a lead in your hands — and a summary on your phone before you’re back in the truck.

    Peak season is coming. Be the shop that picks up.

    Tell us how your hvac business runs and we’ll set Ecouta up to answer the way you would.

    We'll call you to set it up. No spam, no contracts.